If you're unsatisfied with Royalhost, we'll refund your money. No questions asked. We'll refund you for the remainder of your current payment term. It's like a warranty that never expires! Plus, during the first seven days, we'll fully refund your hosting fees.

Domain Names and Dedicated servers: Refunds do not include registered domains and dedicated servers.

Identity Verification Requirement In order to process any refund, the customer’s identity must be successfully verified. As part of the verification process, you will be required to provide the following information:

Residential address and Postal code, Landline (home) phone number ,Mobile phone number, A scanned copy of a valid ID card or passport

Refund requests submitted without completing this verification process will not be eligible for approval.